
State Farm® Insurance Agent Holly Bourgeois
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matt Puntney
September 2, 2025
"Outstanding service and communication. These ladies made insurance a breeze. Thank you!"
Crystal Ortega
August 23, 2025
"Just moved into NC and wanted an agent as great as our previous State Farm office we had been part of the past 20+ years; well we found one! We work with Kati and she has made this move and process so easy! We are saving money and the local offices makes it so easy to go in person with any questions we have."
Mary Lichtenwaldt
August 23, 2025
"Amber, gives really friendly, professional and excellent service."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ashley
August 22, 2025
"I’ve had the pleasure of working with Kati as my insurance agent, and I couldn’t be more satisfied. She is incredibly knowledgeable, attentive, and always goes the extra mile to ensure I have the best coverage tailored to my needs. Her professionalism and prompt responses make navigating insurance matters stress-free. Kati’s dedication to her clients truly sets her apart. Highly recommend her to anyone looking for a reliable and trustworthy insurance agent!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Shelli McCormack
August 22, 2025
"Amber Villaseñor has been absolutely amazing to work with! She is easy to talk to, always responds quickly, and takes the time to answer any question I have. I really appreciate how thorough she is in giving me all the information I need to make the best decisions. She’s patient, kind, and truly goes above and beyond for her clients. I’m so thankful to have her as my agent and highly recommend her to anyone looking for insurance!"
Mckenna Benedict
August 22, 2025
"I cannot say enough great things about Kati at State Farm! She is always so helpful, knowledgeable, and patient when answering my questions. She goes above and beyond to make sure I understand my coverage and that I’m getting the best options for my needs. Anytime I call or email, she’s quick to respond and makes the whole process stress-free. It feels good knowing I have someone I can trust with something as important as insurance. Highly recommend her to anyone looking for amazing service!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Moe210 Algahim
August 22, 2025
"She’s awesome and helpful"
"Awesome AND helpful? Careful, Amber is going to make the rest of us look bad! 😥Thank you so much for the kind words - we'll keep doing our best to stay awesome!"
Kim
August 22, 2025
"After being with Geico for almost 25 years with no accidents, they offered me no incentives for a good driving record and my premium only went up over the years with an unwillingness to offer me a better quote 25 years later. Someone referred me to Kati Shoaf for a quote. She was very helpful and knowledgeable without being pushy at all. Once she came back with my quote, I was happily surprised it included increased auto coverage PLUS renters insurance (which I never thought about) for less than what i was paying at Geico. I am very happy I made the switch."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Basim Algahim
August 22, 2025
"Kati she’s super awesome and super fast I love this place if I can give her 1000 Star I will everybody works there in Holly Bourgeois - State Farm so cool and fast ."
"⭐⭐⭐⭐⭐ x 1000?! Wow, Kati is blushing! 😊 We'll have to build a bigger trophy case for her now. Thank you so much for the amazing review - our whole team at Holly Bourgeois State Farm thinks YOU are the real superstar. We love helping awesome customers like you, and we'll keep working hard to earn those imaginary extra stars every day! 🌟"
John Long
August 21, 2025
"I can’t say enough good things about Kati she was very helpful with the whole process of us getting our insurance, not only for our company, but for our vehicles, she is a pleasure to work with and I highly recommend"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Linda Pettenati
July 4, 2025
"Holly was very helpful"
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
Lisa Shoaf
May 22, 2025
"Such a great experience all around. Kati took her time explaining everything to us. Our previous homeowners ins had us severely under insured. It's the peace of mind that it gives you. She also did a complete review of all of our policies to make sure that we had the proper coverages. She's super friendly and so easy to work with. I would encourage anyone thinking about making a change to reach out to her."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Charles Smith
February 15, 2025
"Great experience working with Kaitlyn at Holly’s office. She was very responsive to all my questions, helped me find the right coverage and made the whole experience pleasing. Highly recommend Kaitlyn at Holly Bourgeois State Farm office."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Diamond Miller
January 30, 2025
"I had the best experience! Very quick and efficient over the phone. Kati worked with me and got me the best quote for auto and homeowners insurance."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
ALICE CARPENTER
June 30, 2024
"Holly Bourgeois State Farm Insurance Agency is the best insurance company I have dealt with in a very long time! The customer service, savings and prompt service sets them apart from any other insurance company. Everyone we have dealt with is knowledgeable, courteous and kind. Holly saved us money on our auto, home & umbrella policies. Look no further, you will never find a better agency!!"
"Alice, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Holly"
Ateny Majok Lueth
May 16, 2024
"Holly Bourgois insurance is the worse insurance I ever been with. I signed up with them in December and my insurance payment for two vehicles would’ve been 196 I made my first payment. The following monthly payment's came in which is February and the bill drop to 121. From there they started to let me back pay for January, February, March and April. Saying that my insurance payment should be 318 a month. So, watch out for this insurance, don’t let yourself being scammed like me. I’m sorry to have a such kinda insurance. Worst!! Worst insurance ever"
"Thank you for your review Ayuen, we appreciate your feedback! We are sorry to hear your experience with our agency was anything short of outstanding. We strive to provide our customers with the best service possible. Upon review of your application with our agency, our regional office found some discrepancies in the information you provided us with during the quoting process of your policy, pertaining to licensing dates and driving records. That is what regrettably led to the increase in your premium. I hope this has been helpful to clear up any misunderstanding and we wish you all the best! - Holly"
Raghuveer Prasad I
October 10, 2023
"Amazing!"
"Hi, you're awesome! - Holly"
Tim Guyther
September 25, 2023
"Ashton was wonderful. Very happy to answer all my questions."
"Tim, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Holly"
Ron Marion
July 21, 2023
"State Farm agent Holly Bourgeois and ALL of her team members are very professional, extremely knowledgeable and some of the nicest people I have ever had the pleasure of meeting throughout my entire life! They never fail to provide excellent service; regardless of what our request may be. I have always been highly impressed by how painless they make any insurance related issue for me and my family members. I simply cannot say enough good things about Holly Bourgeois and her entire team at the State Farm Insurance office in Yadkinville, North Carolina. My wife and I would recommend them to anyone who is looking for a new insurance agency. They go over and beyond what it takes to satisfy their clients. Best insurance experience ever for us!"
"Ron, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Holly"
Dennis Edwards
July 21, 2023
"Amazing! Ashton Jenkins is always super professional and really knows her stuff. This office is on point!"
"Dennis, our doors will always be open to you and your family! We appreciate you and your business! - Holly"
Ronnie Castle
September 27, 2022
"They have called over 4 times within the past month, after telling them that my Insurance does not renew for another 6 months. When you ask them to look at the notes they tell you that they are not to call back for 6 months, they say oh I forgot. I consider this harassment. Holly Bourgeois of Yadkinville NC don't see a problem interrupting people just to sale something, but don't call them and interrupt them if you don't want to purchase their product. By the way Yadkinville, NC is over 200 miles away from my location."
"Hi Ronnie, we keep detailed logs of all our calls and customers but unfortunately, we can’t find any record of you or your policy. My team is more than happy to assist you or get you in touch with the correct agency, please give our office a call at (336) 518-1437. - Holly"
Myra Mathis
May 26, 2022
"Super friendly staff , takes great care of you !! easy to understand and deal with."
"Thank you so much Myra! Insurance can be complicated but we try to make it easy on you! We appreciate your review -Holly"
Harrison Roxanna
May 13, 2022
"My insurance agent is the best. She's always ready, willing and able to assist us with whatever our needs are. We could not have a better group covering us."
"Harrison, Thank you for taking the time to share such positive feedback with us! - Holly"
Rebecca Tilley
October 30, 2021
"September has tons of experience and very professional. Very nice and do anything even after hours when I called on a Friday right before closing time at the office. Everything was done for me the same day . Lowest rates you can find too even my renter's insurance was cheaper with them then it was with usaa. Thank you."
"Rebecca, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Holly"
Timothy Underwood
October 24, 2021
"Love this lady she really done me good!"
"I'm so glad you chose our agency to take care of your insurance needs. If you ever need anything, I'm happy to help! Thank you so much for taking the time to leave a review!! -Holly"